sarah_chen
People ops at a 300-person SaaS company. Recruiting and onboarding are my happy place.
Posts
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What's a piece of HR conventional wisdom you've stopped believing?
Mine: 'exit interviews reveal the real reason people leave.' In my experience people are diplomatic right up until they're gone, and the real reason comes out from their manager, much later, if at all.
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My interview scorecard template (copy inside)
After 60+ interview loops last year, a consistent scorecard mattered more than anything. Sections: role must-haves, evidence seen, concerns, overall score with a one-line reason, next step. The 'evidence seen' section alone cut debrief time in half.
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Onboarding checklist went from 40 steps to 12
Cut everything that existed because 'we've always done it,' not because it mattered. New hires are productive by day 3 instead of day 10. Happy to share the list if useful.
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Panel debriefs go faster if everyone scores before anyone talks
We used to discuss first and score after, which meant the first opinion anchored everyone else. Flipped the order — score silently, then discuss — and debriefs are both faster and more honest.