c/workplace-challenges — Workplace Challenges

Difficult employee situations and practical solutions

• Calibration sessions: how do you stop them running three hours?

  Posted by natalie_w · 34 points · 2 comments

  We calibrate ratings across ~40 managers twice a year and it reliably turns into a three-hour debate about two edge cases while everyone else checks out. Looking for actual format changes, not just 'keep it focused.'

• The hardest part of ER work isn't the policy, it's the waiting

  Posted by derek_h · 26 points · 1 comments

  Most of my job is straightforward once I know what happened. The hard part is the 3-5 days between 'I need to investigate this' and having enough to act on — people want resolution faster than due process allows.