c/ai-agents-in-hr — AI Agents in HR
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Where Are You Actually Using AI Agents in HR?
There's a lot of talk about AI agents, but I'm more interested in what's working in practice.
Has anyone implemented AI agents for recruitment, onboarding, employee support, payroll, or other HR workflows?
Would love to hear about actual use cases, tools, and lessons learned.
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We automated leave approvals with an AI agent — here's what happened
Ran it for a month across 300 employees. The agent checks the leave balance, team calendar and policy, then approves or routes to the manager with a summary. About 70% of requests now close without a human touching them.
The key was writing the policy as plain rules first — vague policies gave vague decisions.
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Where AI agents in HR have fallen flat for us
Genuinely useful for drafting and summarising. Genuinely bad at anything requiring judgment about a specific person's context — a performance narrative that ignored a documented extenuating circumstance, that kind of thing. We treat it as a drafting tool only, never a decision-maker.